Drinking water systems in Phuket.
Our Phuket service centre is in Chalong. It holds parts in stock and runs its own technicians, who install and maintain Air and Pure systems on sites across the island.
Minairal PhuketChalong, PhuketMonday to Saturday, 9:00 to 18:00

What Minairal does in Phuket.
Minairal designs, installs and services drinking water systems in Phuket that produce mineral-enriched drinking water on site, from humidity in the air or from the existing water line. The Chalong centre handles the whole cycle.
Assessment
Space, number of users, points of use and the state of the water connection, checked on site before anything is recommended.
Installation
Systems are placed, connected and tested on site. Pure models install in under an hour, Air models plug in with no plumbing.
Training
Your team is trained on the machines actually installed, with manuals and quick-start guides, and receives a signed installation report.
Planned care
Preventive checks, filter replacement and cleaning on schedule, by technicians on our payroll. Systems are refurbished, not discarded.
Water in Phuket.
Mains water in Phuket is not intended to be drunk at the tap. Depending on the season it can carry chlorine and its by-products, sediment and heavy metals, and there is a bacteriological risk wherever the network is old or intermittent.
As on every island and coastal network, two more constraints apply: salinity, and pressure loss when demand peaks. Both matter for a system connected to the mains. Pre-filtration protects the stages downstream from sand, rust and dirt, and the reverse osmosis membrane, at 0.0001 micron, removes heavy metals and dissolved contaminants.
Where the line cannot be relied on at the times the site needs water most, an Air system removes the dependency altogether.
Air or Pure in Phuket.
Two technologies, one water standard: filtered, remineralised with calcium, magnesium, potassium and sodium, at an alkaline pH of 8.5 or more.

Air
Water made from humidity, with no water connection. The range runs from the Air Top, 13 litres a day on average, to the Air Stand Pro, 22 litres a day on average, for relative humidity between 30% and 80%. Suited to points of use away from plumbing and to sites that need water when the network fails.
Explore the Air range
Pure
Reverse osmosis on the existing line, with continuous UV-C sterilisation and internal recirculation. Hot 90°C and cold 4°C from stainless steel tanks. Suited to kitchens, offices and staff areas with a dependable connection.
Explore the Pure range
Sites we equip in Phuket.
The configuration changes with the site. The water and the service do not.

What a maintenance visit covers.
Filter cartridges follow a fixed schedule, and parts are held at the Chalong centre. A visit replaces what is due and checks the water.
- Sediment and pre-filter
- Every 4 months on Pure, 6 on Air
- Reverse osmosis membrane
- Every 12 months
- Post-carbon
- Every 12 months
- Mineral filter
- Every 12 months
- Water checks
- TDS and pH at each routine visit
- Laboratory test
- Once a year, ISO 17025 accredited, in the business service plan
Address and contact.
One phone number and one email for every location. Support in English and Thai.
- Phone
- +66 82 113 0501
- General enquiries
- info@minairal.com
- Hours
- Monday to Saturday, 9:00 to 18:00
- Response
- 4 hours on average
Questions about Phuket.
Where is the Minairal service centre in Phuket?
At 9/59 Moo 5, Tambon Chalong, Mueang Phuket, Phuket 83130. It is one of three service centres, with Koh Samui and Hua Hin, each holding parts in stock. Hours are Monday to Saturday, 9:00 to 18:00.
How quickly can you respond to a breakdown in Phuket?
4 hours on average. Technicians are on our payroll, two to five per service centre, and support is in English and Thai.
How often do the filters need replacing?
The sediment pre-filter is replaced every four months on Pure and every six months on Air. The reverse osmosis membrane, the post-carbon filter and the mineral filter are replaced every twelve months.
Can we see the systems before deciding?
The showroom is at the head office in Bo Phut, Koh Samui. In Phuket, the model is settled at the site assessment, where we look at your space, your users and your points of use before recommending a configuration.
Is tap water in Phuket safe to drink?
Mains water is not intended to be drunk at the tap. It can carry chlorine and its by-products, sediment, heavy metals and bacteriological risk where the network is old or intermittent, and island networks add salinity and pressure loss at peak demand.
Elsewhere in the network.
Three service centres with parts held in each, and coverage across four provinces.

Koh Samui
Head office, showroom and service centre. Koh Phangan is served from here.
Water systems in Koh Samui


Koh Phangan
Minairal point in Thong Sala, inside DELITALY. Served from Koh Samui.
Water and CO2 in Koh Phangan
Further reading.
From the blog.

Water delivery in Hua Hin, Koh Samui and Phuket: the alternative
Instead of water delivery in Hua Hin, Koh Samui or Phuket, a site can make its own drinking water from the air or the water line. No bottles, no trucks.
Read the article
Can You Drink Tap Water in Phuket?
Can you drink tap water in Phuket? Not at the tap. Where the island's water comes from, why it smells or stops in the dry season, boiling, and the options.
Read the article
CO2 Refill in Phuket, Koh Samui, Hua Hin and Bangkok: Swap Your Soda Cylinder in Thailand
Where to refill a soda CO2 cylinder in Phuket, Koh Samui, Hua Hin, Koh Phangan and Bangkok: instant swap at four Minairal shops or exchange by post, ฿390.
Read the article
Request a site assessment in Phuket.
Tell us the location, the number of people and the points of use. The Chalong team comes back with a configuration, a capacity and a maintenance plan.