Our Phuket service centre is in Chalong. It holds parts in stock and runs its own technicians, who install and maintain Air and Pure systems on sites across the island.
Minairal designs, installs and services drinking water systems in Phuket that produce mineral water on site, from humidity in the air or from the existing water line. The Chalong centre handles the whole cycle.
Space, number of users, points of use and the state of the water connection, checked on site before anything is recommended.
Systems are placed, connected and tested on site. Pure models install in under an hour, Air models plug in with no plumbing.
Your team is trained on the machines actually installed, with manuals and quick-start guides, and receives a signed installation report.
Preventive checks, filter replacement and cleaning on schedule, by technicians on our payroll. Systems are refurbished, not discarded.
Mains water in Phuket is not intended to be drunk at the tap. Depending on the season it can carry chlorine and its by-products, sediment and heavy metals, and there is a bacteriological risk wherever the network is old or intermittent.
As on every island and coastal network, two more constraints apply: salinity, and pressure loss when demand peaks. Both matter for a system connected to the mains. Pre-filtration protects the stages downstream from sand, rust and dirt, and the reverse osmosis membrane, at 0.0001 micron, removes heavy metals and dissolved contaminants.
Where the line cannot be relied on at the times the site needs water most, an Air system removes the dependency altogether.
Two technologies, one water standard: filtered, remineralised with calcium, magnesium, potassium and sodium, at an alkaline pH of 8.5 or more.
Water made from humidity, with no water connection. The range runs from the Air Top, 13 litres a day on average, to the Air Stand Pro, 30 litres a day on average, for relative humidity between 30% and 80%. Suited to points of use away from plumbing and to sites that need water when the network fails.
Reverse osmosis on the existing line, with continuous UV-C sterilisation and internal recirculation. Hot 90°C and cold 4°C from stainless steel tanks. Suited to kitchens, offices and staff areas with a dependable connection.
The configuration changes with the site. The water and the service do not.
In-room bottle service, lobby and free-flow stations, restaurants and bars.
A system per villa, serviced across managed portfolios.
A reliable source from kitchen preparation to table service in glass bottles.
Hydration for guests and members, across treatments and facilities.
Free-flow stations for teams, with no more deliveries.
Filter cartridges follow a fixed schedule, and parts are held at the Chalong centre. A visit replaces what is due and checks the water.
One phone number and one email for every location. Support in English and Thai.
At 9/59 Moo 5, Tambon Chalong, Phuket 83130. It is one of three service centres, with Koh Samui and Hua Hin, each holding parts in stock. Hours are Monday to Saturday.
Same day in most cases, 48 hours at the latest. Technicians are on our payroll, two to five per service centre, and support is in English and Thai.
The sediment pre-filter is replaced every four months on Pure and every six months on Air. The reverse osmosis membrane, the post-carbon filter and the mineral filter are replaced every twelve months.
The showroom is at the head office in Bo Phut, Koh Samui. In Phuket, the model is settled at the site assessment, where we look at your space, your users and your points of use before recommending a configuration.
Mains water is not intended to be drunk at the tap. It can carry chlorine and its by-products, sediment, heavy metals and bacteriological risk where the network is old or intermittent, and island networks add salinity and pressure loss at peak demand.
Three service centres with parts held in each, and coverage across four provinces.
Tell us the location, the number of people and the points of use. The Chalong team comes back with a configuration, a capacity and a maintenance plan.